Organisational Resilience
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Wikipedia defines organisational resilience as "the positive ability of a system or company to adapt itself to the consequences of a catastrophic failure caused by power outage, a fire, a bomb or similar" event or as "the ability of a [system] to cope with change".
Here are 3 interesting articles that take this definition further:
In a world characterised by increasing numbers of disasters and change, it's not surprising that the topic of organisational resilience is attracting more interest from executives and the public alike .
When we say disasters, we speak not just in the physical sense of the Japanese tsunami of 2011 or the Christchurch earthquakes, but non-physical as well, such as the global financial crisis. The increased complexity and interdependencies that characterise modern organisations makes dealing with the notion of organisational resilience a significant challenge for executives and board members ... READ MORE
First published Keeping good companies, the journal of Chartered Secretaries Australia - November 2012
Resilience is more than just recovering. It's important to bounce back in an ethical and mindful way.
A good apology aims at winning back stakeholder trust. An ethical underpinning is vital in order for the apology to accomplish this aim. Analysis of people's responses to CEO apologies shows that they expect more than just a corporate expression of regret by the CEO. Indeed, sometimes one hears audience members disgusted by the content or form of a CEO's "apology" exclaim: "That wasn't a real apology!" So what elements should a sound apology possess? That depends upon the type of corporate apology in question ... READ MORE
Released PwC
Modern legal practice is high-pressure and fast-paced, full of tough demands. Let's not beat around the bush: there's a reason law as a profession often features rather negatively in a lot of happiness, health, and wellbeing statistics. Lawyers can have to deal with tough conflicts where prior efforts at resolution may have failed, face more zero-sum situations than other professions, may have to utilise adversarial skills and negative ways of thinking and communicating, and have to perform 'necessary evils' more than other professions ('it's a dirty job, but someone's got to do it') ... READ MORE
(First published in NZ Lawyer) Released by Minter Ellis Rudd Watts - June 2013
"I haven't failed. I've identified 10,000 ways this doesn't work." - Mark Twain