Five routes to more innovative problem-solving

Tricky problems must be shaped before they can be solved. To start that process, and stimulate novel thinking, leaders should look through multiple lenses.

Rob McEwen had a problem. The chairman and chief executive officer of Canadian mining group Goldcorp knew that its Red Lake site could be a money-spinner - a mine nearby was thriving - but no one could figure out where to find high-grade ore. The terrain was inaccessible, operating costs were high, and the unionised staff had already gone on strike. In short, McEwen was lumbered with a gold mine that wasnt a gold mine ... READ MORE

Released by McKinsey & Company - April 2013