Social Media - What it means to your risk profile

Social media is a compendium of many things corporate blogs, video sharing sites such as You Tube, social networks like Facebook, micro-blogging tools such as Twitter among others that leverage the power of the Internet, Web 2.0 and mobile technologies to connect people.

The convergence of these technologies is forever altering the dynamics of customer relationship management, marketing and corporate communications for many businesses.

Business-to-people communications and social media peer groups have emerged as a new model for connecting with markets and customers efficiently. Companies ignore this model at their own risk ... READ MORE

Released by Protiviti 2012